Transactions

Transactions shows payments and refunds processed through e-commerce and POS integrations. It allows users to review transactions, identify new payments and failures, and perform related actions. Use the Transactions page to track and manage payment activity.

Create transactions

Create payments, refunds, or tokenisations from the Transactions page. Click + Create button at the top right of the page to start a new transaction. You will be redirected to the Virtual Terminal.

Filter transactions

Use filters to locate specific transactions.

Use the following filters:

FilterDescription
DateFilter by creation date, including predefined ranges or a custom period.
ReferenceFilter by reference value.
AmountFilter by amount, including exact values or ranges.
CurrencyFilter by currency.
Payment methodFilter by payment method (for example, card or wallet).
TypePayment or refund.
StatusAuthorised, captured, cancelled, declined, failed, partially refunded, pending, refunded, submitted.
Last 4 digitsLast four digits of the card.
TokenTransactions linked to a specific token.
UnitFilter by unit.
ChannelPoint-of-sale or e-commerce.
InitiatorCustomer-initiated or merchant-initiated.
Terminal IDFilter by terminal ID.
Transaction IDFilter by transaction ID.
Currency optionDCC or multi-currency.

Refresh data

To view the latest data, click Refresh 🔄 in the top right corner. Your filters and sorting are preserved.

To remove filters, close them individually from the filter bar or click Clear all.

Export transaction data

To export transaction data as a CSV file, click Export in the top right corner. You can export up to 10,000 records and choose whether to export the visible data or additional fields from transaction details.

Optional fields and filters

The page shows the most common fields and filters by default. You can add more fields and filters from the top right of the page.


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